Understanding Shipping Costs: The FAQs

 

Shipping cost is one of the most frequently asked questions we receive, and it often raises inquiries about our products and shipping in general. Many vendors appreciate the insights shared about the factors affecting shipping costs, so it was important to address this topic in this post.

When shipping within the United States, there are numerous factors to consider. For instance, do you ship cured fresh foods? What are the current weather conditions? What season is it? Which shipping company should you select? These questions all play a role in determining shipping costs.

Product Categories

First, we must recognize that our products fall into two categories: cured meats (such as biltong and droëwors) and fresh foods (like boerewors). Cured meats generally have a longer shelf life in transit than fresh foods. While our products have been tested to be shelf-stable, they can spoil due to two main factors: moisture and heat. Together, these conditions can lead to rapid spoilage, even for cured meats.

The climate in the U.S. differs significantly from South Africa, where these products originate. South Africa tends to be much drier than many areas in the U.S. For example, living on the southeast coast, I have found that the east coast can be warm and humid, especially during summer.

Shipping Challenges

Shipping products often involves passing through warehouses that may not be temperature-controlled. Once the products leave our hands, we lose control over the environment and duration of shipment. Even with expedited 2- to 3-day shipping, delays can occasionally occur, which is beyond our control.

For our cured meats, we typically use a 3-day shipping method through UPS, which has proven reliable and cost-effective, usually around $10, though costs can vary based on location.

Shipping fresh foods presents its own set of challenges. If possible, I would prefer not to ship fresh foods like boerewors. However, due to popular demand, we continue to do so. We strive to keep shipping affordable, but I understand that paying $45 for shipping can be steep. Not everyone has the luxury of a local butcher or boerewors vendor, which is why we offer 5 lb and 10 lb bundles—buying in bulk makes more sense than just ordering a single pound, especially regarding shipping.

Remember, the last thing you want is your $150 order of boerewors to arrive warm and spoiled!

What Influences Shipping Costs?

Several factors contribute to shipping costs:

  1. Specialized Containers: We researched various container types before settling on our current solution, which top food vendors like Alaskan Fish Company and Butchers Box use. These containers cost between $5 and $10 each, making them the least expensive part of the shipment.

  2. Dry Ice: To keep boerewors frozen for two days, we use approximately 10 lbs of dry ice, costing about $1.50 to $2.00 per lb, resulting in around $20 just for the ice.

  3. Shipping Fees: The most significant expense is the actual shipping cost. Sending a 20 lb package nationwide can range from $20 to $50.

As you can see, these costs add up quickly. We cover expenses above $45 because we want everyone to enjoy their boerie around the fire.

This explanation clarifies why shipping can be expensive. It's all about managing moisture, heat, weight, and distance traveled. Thank you for your understanding and support!

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